Sparande & Pension

2024 in brief

In line with recent years, the company continued to make significant investments in its platform and market presence throughout 2024.  

Investments in the platform increased by 23% from an already high level, and a growing proportion of employees now work within tech. It is gratifying to see that our efforts in digital self-service solutions have paid off, leading to a 30% reduction in routine calls from private customers. Additionally, our investment in a new contact center for customer service has enabled us to further enhance our service levels.  

As a result of our increased market presence, particularly in digital channels, we are working with four new partners and have welcomed more than 23,000 new customers.  

For the coming years, we see great opportunities to continue growing by developing innovative and efficient services for savings and pensions together with our partners. In 2025, we will continue investing in digital self-service solutions and strengthen our position as the obvious choice for savings and pensions.  

We will also continue to develop our products and service model, and we look forward to more and closer collaborations during the year. 

Our goals for 2025 remain: to provide our customers with the best savings experience and to be the first choice for our partners.  

Thanks to strong net flows, a long-term growing stock market and cost control, Futur’s profits have increased every year for the past 10 years and the margin has doubled since 2020.  

The inflow of capital has grown strongly since 2020 driven by both new and old customers. This development is enabled by a competitive product offering, high-quality service and collaboration with over 50 partners.  

The stock market (OMXSPI) has grown just over 9% a year since 2020, despite extensive macroeconomic uncertainty following Russia’s invasion of Ukraine in February 2022, which led to rapidly rising inflation and real interest rates. Futur’s customers are mainly exposed to equities with a smaller share invested in fixed income.  

The number of employees has increased in recent years, which is mainly driven by investment in tech, where Futur has simultaneously shifted from consultants to employees. Strong cost control and a conscious decision to mainly develop products with platform fees has enabled operating expenses to grow much slower than assets under management.  

Futur’s business model is mainly driven by revenues on assets under management. Platform revenues make up more than half and are growing. A smaller part of our revenue comes from financial items (e.g., cash investments) and risk business (premium waiver, sickness- and life insurance). Our revenue split differs significantly from other players in the Swedish savings and pension market 

Our revenue model entails low financial risk as our customer carry the risk in the assets they have chosen to invest in. Our risk business is limited and mainly consists of sales via our banking partners where Futur also provides the advice. 

Cost-efficiency is crucial for our revenue model to generate long-term value. Our operating expenses mainly consist of sales costs for acquiring new customers. Administration costs for managing existing customers accounts for a smaller share and have declined over the past five years despite high growth in the number of customers and assets under management. 

Our organization reflects our priorities with more than three-quarters of employees working in sales, tech or service. 

2024

2023

2022

2021

2020

Assets under management, BSEK

235

193

169

194

128

Inflows, BSEK

36

31

37

45

23

Outflows, BSEK

-26

-24

-23

-18

-15

Change in value, BSEK

33

18

-40

39

13

Revenues, BSEK

998

806

705

705

537

Revenue per SEK under management, %

0,42

0,42

0,42

0,36

0,42

Operating expenses, MSEK

578

490

445

523

427

Of which sales costs, MSEK

459

371

327

382

130

Of which admin costs, MSEK

119

119

118

141

130

Operating expenses per SEK under management, %

0,25

0,25

0,26

0,27

0,33

Profit, MSEK

420

316

260

182

110

Profit margin, %

42%

39%

37%

26%

21%

Number of policies

306,000

302,000

291,000

255,000

243,000

Number of employees

108

102

95

87

76

100

BSEK

Assets under Management in 2024

1

BSEK

Total inflows in 2024

1%

Market share

"For the coming years, we see great opportunities to continue growing by developing innovative and efficient services for savings and pensions together with our partners.

In 2025, we will continue investing in digital self-service solutions and strengthen our position as the obvious choice for savings and pensions."

Torgny Johansson, CEO

Kontakta oss

kundservice@futur.se08-504 225 00

Öppettider

Måndag till torsdag: 8.15–16.45

Fredag: 9.00–16.00

Från midsommar till 31 augusti

Måndag till torsdag: 8.15-16.00

Fredag: 9.00-16.00

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Sparande & Pension